How to Get Support

If you need assistance with your Tweaknews account, accessing Usenet, or using your newsreader, our support team is available to help. Support is offered in both Dutch and English.

Submitting a Support Request

To submit a request:

1. Visit the Tweaknews support center at https://support.tweaknews.eu/home/.

2. Click on "Contact Us" at the top of the page.

3. Fill out the form with as much detail as possible, including:

   • The email address associated with your account

   • A clear description of the issue

   • Relevant error messages or screenshots, if applicable

Once submitted, you will receive an email confirmation.

Tips for Faster Support

• Include detailed information such as:

  • Your username

  • Which newsreader you are using

  • What error occurred and when

• Be specific about the newsgroup or article if the issue relates to Usenet access or article retention

Providing as much information as possible helps our support team investigate the issue quickly and respond accurately.